Synergy Human Factors was born out of the need to help businesses synergise their relationship with their people. In all organisations, it is all too easy to assume performance will happen, or to assume new policies and procedures will simply ‘work’. However, all too often this is not the case – we end up with deviations, gaps, and movement from the original, defined working position.

These gaps allow errors and mistakes to manifest and make your business less efficient.

All organisations employ people – we can help you get the best from them by understanding how they perform their everyday tasks. Why wouldn’t you want to optimise your relationship with your people, improve efficiency and make it easier for your people to do ‘the right thing’?

We’re all about Synergy.

Synergy between you and your people. Synergy between people and processes – their work. Synergy between your people and their environment and crucially, Synergy between people.

We’re a boutique consultancy, designed around supporting you and your people. We prefer long lasting, trusting relationships over ‘quick wins’. Everything we have on our website can be tailored to your specific needs and we’re confident you’ll enjoy working with us.

About us

In good company

We're Proud to be associated with the following organisations.

We are a Registered Consultancy with the Chartered Institute of Ergonomics and Human Factors.

We are an accredited supplier with Bloom.

We supply Bluebird Aviation with consultancy and training services.

Meet the team

We’re all about Synergy.

Synergy between you and your people. Synergy between people and processes – their work. Synergy between your people and their environment.

Crucially, Synergy between people.

Christina Dsouza
MSc MRAeS

Co-Founder and Director

Christina is an Airline Captain. She comes from a multicultural background, with a Masters in Air Transport Management and has a specialism in Crisis Management and Business Continuity.

Her extensive experience of having worked in 7 countries globally brings knowledge and understanding of multicultural business environments and challenges faced.

Her previous experience as an international sailor, umpire and sports events manager has enhanced her awareness and command of the world of Sports and in Team Building and leadership challenges that teams face both in the business and the practical side.

Upper Freeman of The Honourable Company of Air Pilots.

Member of the Royal Aeronautical Society.

Member of Women in Aviation International.

Benjamin Whitworth
MSc C.ErgHF FRAeS

Co-Founder and Director

Ben is a Chartered Ergonomist and Human Factors Specialist with the CIEHF and is an Accredited Human Factors Specialist with EAAP. Furthermore, Ben holds an MSc in Human Factors from Coventry University and was awarded the faculty ‘best student’ award.

Ben is a highly proficient trainer and facilitator, with experience in safety investigations, task analysis, behavioural markers, behavioural assessment, safety culture, human factors, and safety management.

Ben is a Fellow at the Royal Aeronautical Society, a member of the Institute of Leadership, and a member of the International Society of Air Safety Investigators.

Ben is also an Airline Captain, proficient at leading teams around the world, having worked for multiple airlines, globally.