Optimising Procedures and Policies
If you’re responsible for writing procedures, ways of working or policies – perhaps you wonder why they don’t always work as you intended them to? In this course, you’ll learn why this might not always be the case, understand the world of real work, and understand design principles that allow for reduced risk, procedural alignment and process mishaps.

What does the course involve?
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This is an online course including taught seminars, group discussions and participatory activities. ​
Who should attend?
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Leadership within your organisation.
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Departmental and area leaders and managers.
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Safety leaders and managers.
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Team leaders.
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Individuals or team members at any level of an organisation.
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After our training:
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You’ll be able to identify why policies and procedures may not work as intended.
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You’ll be able to understand an effective process to ensure policies and procedures align with those who will use them.
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You’ll understand why the real dynamic world doesn’t align with the procedural static world.
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You’ll be able to create ways of working that align with those that use them.
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You’ll be able to effectively improve procedural compliance when designing policies and procedures.
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You’ll be able to effectively understand why a policy or procedure didn’t work when something has gone wrong.
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What format can the course be delivered?
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This is an online course and training dates will be published here. However, training options can always be delivered in-person for groups or organisations, please just get in touch if you would like to discuss.
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What is the cost?
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Please just get in touch with us by clicking the button below.
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Which industries might benefit from this training?
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Aviation
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Maritime
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Office
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Construction
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Healthcare
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Leisure
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Energy
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Rail
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Sport
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Technology
These are just some of the subject keywords that apply to this training
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Human Performance
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Human Factors
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Risk Management
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Process Design
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Human Processing
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Decision Making
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Situation Awareness
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Human Error
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Systems Thinking
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Safety I & Safety II
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Well being
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Stress
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Fatigue
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Risk Transference
