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Tasking, Policy, Process Design & Change Management Workshop

In-person Course

When it comes to designing ways of working for our people, we are often guilty of focussing solely on organisational objectives.  This can create a gap between how we imagine work will be completed, and how it is completed in reality.  This gap can provide a home for unintended consequences, error potential, risk, injury, and inefficiency.  This course explores how to design policies and procedures that synergise with your people and identifies practical methods on which to effectively manage change and identify error potential and develop mitigations.  Also, you’ll be introduced to training design and how to compile a training needs analysis.   

Online Course
Operation Theater

What does the course involve? 

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This 1-day course comprises a series of taught seminars, group discussions and participatory activities.   

 

Who should attend? 

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  • Leadership within your organisation. 

  • Departmental and area leaders and managers. 

  • Safety leaders and managers. 

  • Team leaders. 

  • Safety Investigators. 

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After our training: 

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  • You’ll be able to describe the concept ‘work as done’ v ‘work as imagined’ and explore the gap between the two in an organisational setting.   

  • You’ll be able to begin to describe why people act in the manner that they do, and how they make sense of their surroundings and environments.  

  • You’ll be able to understand why work does not always progress as intended, and why and how it can change over time.   

  • You’ll be able to effectively design and implement policies, procedures, and ways of working.  

  • You’ll be able to evaluate risk of change proactively, and effectively complete pre-mortems.   

  • You’ll be able to monitor the effectivity of any change and conduct a post implementation review.   

  • You’ll be able to effectively plan training and compile a training needs analysis (TNA).   

 

What format can the course be delivered? 

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  • In-person at a location to suit you, or 

  • Online via video conferencing.    

 

What is the cost? 

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  • Just get in touch with us by clicking the button below. 

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Which industries might benefit from this training?

 

  • Aviation

  • Maritime

  • Office

  • Construction

  • Healthcare

  • Leisure

  • Energy

  • Rail

  • Sport 

  • Technology

 

These are just some of the subject keywords that apply to this training

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  • Human Performance

  • Human Factors

  • Risk Management

  • Process Design

  • Human Processing

  • Human Error

  • Systems Thinking

  • Safety I & Safety II

  • Well being

  • Stress

  • Fatigue

  • Risk Transference

  • ​Storytelling​​​​

  • Training Design

  • Training Needs Analysis (TNA)

Passenger Plane
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